Skinjot

Help

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Can't find what you need? Write to destek@skinjot.com. We usually reply within two business days.

Back up your records and move to a new phone

  1. Go to Profile › Settings › Export My Data.
  2. Choose a backup password and tap Encrypt and Export.
  3. Save the file to Files, iCloud Drive or wherever you like.
  4. On your new phone, sign in with the same account, choose Profile › Settings › Restore from Backup and enter your password.

We never see your password. If you forget it, the backup can't be opened, so keep it somewhere safe.

Delete your account

  1. Go to Profile › Settings › Delete My Account.
  2. Confirm. Your account, your account records on our server and all records on your phone are permanently deleted.

Deleting your account doesn't stop an active Pro subscription. Cancel it first using the steps below.

Pro subscription

  • Cancel: iPhone Settings › [your name] › Subscriptions › Skinjot.
  • Pro missing on a new phone: tap Restore purchases on the Pro screen.
  • Refunds: requested through Apple at reportaproblem.apple.com

App lock (Face ID)

Turn on the app lock in Profile › Settings. Your phone needs Face ID, Touch ID or a passcode set up.

Weather

Profile › Settings › Add weather to entries. You'll be asked for location permission the first time. Your location isn't stored; only humidity, UV and temperature are added to today's entry. Weather data comes from Apple Weather.

Apple Health

  • Connect from the Apple Health section in Profile › Settings; you can allow sleep and cycle separately.
  • Add past period starts with Import period starts from Apple Health.
  • Change permissions in the Health app under Profile › Apps › Skinjot.

Photo analysis

AI photo reading asks for your consent the first time. If you decline, photos are still saved but not read; you can turn it on later with the button under a photo.

Not getting notifications

Check that notifications are allowed in iPhone Settings › Notifications › Skinjot. Choose which reminders you want, one by one, in Profile › Settings.

Widget

Touch and hold an empty spot on your Home Screen, tap the + button at the top left and choose Skinjot. The widget only shows whether you logged today and your streak; your scores and photos never appear.